Additional Box Office Information

IMPORTANT INFORMATION

  • All sales are final. No refunds or exchanges.
  • Ticket purchases by Visa, MasterCard, debit, or cash unless otherwise indicated. Door sales are cash only.
  • Ticket Prices include all taxes. A $2 per ticket service charge is applied on all advance tickets over $15.
  • Service charges are included in day of price.
  • Cover charges are door sales only. No tickets required. No service charge applies.
  • Online purchasing is available for Saskatoon concerts only.
  • Tickets for concerts must be purchased from the box office outlet in the city where the concert takes place.
  • Tickets will be mailed for Saskatoon performances only. Minimum mailing charge of $2.00.
  • Advance ticket prices expire at 8pm the day prior to performance.
  • Children under 13 admitted free to TD Mainstage (Bessborough Gardens). No ticket required. Proof of age is mandatory.

TICKET PICKUP

  • For your protection, we request that you present the credit card of purchase, your photo identification, and your confirmation number when picking up tickets.
  • Should the purchaser not be the person picking up or attending the event, please contact the box office at 306.652.4700 or 1.800.638.1211 to make alternate arrangements

EVENT INFORMATION

  • Cameras and recording devices are not permitted at Festival concerts.
  • Outside food and beverages are not permitted at any Jazz Festival venue.
  • Festival events run rain or shine. Free events may be cancelled due to inclement weather.
  • Artists are subject to change without notice.
  • Headliners go onstage last unless unforeseen circumstances arise.
  • No dogs allowed in any indoor or outdoor venue including TD Mainstage (Bessborough Gardens) and PotashCorp Club Jazz in Kiwanis Park.
  • Bring your own seating for TD Mainstage events. Seating is not provided or available for rent.
  • Smoking is NOT permitted at any Festival venue.